How to View Your Recordings with VLC Media Player

If you're having trouble viewing your recordings using your computer's default media player, you should try using VLC Media Player instead.

Your computer's default media player might not be compatible with the codec used to record your videos. A video codec is a method of encoding and decoding video for storage and playback. There are many different codecs with varying levels of quality and file size. VLC Media Player supports most codecs and should allow you to view your recordings without any issues.

Please choose your type of computer from the options below to watch a brief tutorial on how to install VLC Media Player. 

Windows

Mac

To download VLC Media Player, click here.