#1 Alternative to Verizon Connect Fleet

Frustrated with Verizon Connect Fleet? You’re not alone. Long contracts, high prices, and unresponsive support leave many businesses searching for a better option. Verizon’s solutions are often too complex and not tailored to small and medium-sized businesses. That’s where BrickHouse Security comes in. No long-term contracts, cost-effective, and easy to use—with the highest-rated customer support in the industry. We focus on what matters to your business: reliable, customizable fleet tracking that works for you.

This guide will go over why BrickHouse Security is the #1 Verizon Connect Fleet alternative, other notable alternatives and a comparison table to help you see the differences between GPS tracking and fleet management service providers.

Why choose BrickHouse Security over Verizon Connect Fleet

review rating

Feature Verizon Connect Fleet BrickHouse Security
No Long-Term Contracts
User-Friendly Platform
Responsive Support
Cost-Effective
Customizable feature

Verizon Connect Fleet review on Capterra

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Biggest Customer Complaints: Why Customers Look for Verizon Connect Fleet Alternative

1.Billing and Cancellation Issues

Customers frequently report difficulties in canceling services, often encountering unresponsive support and unexpected charges. For instance, some have faced challenges in closing accounts, leading to continued billing despite discontinued use.

2.Service and Equipment Problems

Users have expressed dissatisfaction with equipment performance, such as GPS trackers and dash cameras not functioning as advertised. Complaints include devices failing to track locations accurately or not working at all.

3.Customer Service Challenges

There are numerous reports of unhelpful or unresponsive customer service. Customers describe long wait times, being transferred multiple times without resolution, and a lack of follow-up on promised actions.

4.Contractual Disputes

Some customers have reported being unaware of automatic contract renewals, leading to unexpected extensions and associated fees. This has caused frustration, especially when attempting to terminate services.

Why BrickHouse Security is the Best Alternative of Verizon Connect Fleet

With almost 20 years of experience, BrickHouse Security has established a reputation for delivering custom GPS tracking solutions for businesses of all sizes. Here’s why it’s the best:

1. Cost Effective Solutions

BrickHouse Security has GPS tracking solutions at a fraction of the cost of Verizon’s. Whether you’re a small business or a mid-sized company you’ll find options that fit your budget. We’ll match any price on GPS devices and we offer multiple subscriptions and billing options that work for any budget.

2. Customizable Features

Fleet tracking to asset protection, BrickHouse Security’s tools are highly customizable to fit your business needs. Our fleet management platform comes with hundreds of out-of-the-box features. We can also custom-build features that your business needs.

3. User Friendly Platforms

Unlike Verizon’s complicated interface, BrickHouse Security simplifies things. Our platform is easy to use, so your team can get up and running without needing a lengthy training program.

4. No Long-Term Contracts

BrickHouse Security has flexible subscription options so businesses can scale up or down as needed without the burden of long-term contracts. Adding more vehicles to your fleet? Downsizing the number of assets you need? No matter what scale, we’re flexible.

5. Great Customer Support

Customer support is core to BrickHouse Security’s service. Our team works with business operators and owners like you. You’ll be up and running quickly and you’ll always be backed by our support team.

BrickHouse Security review on Capterra

BrickHouse Security review

Other Verizon Connect Fleet Alternatives

While BrickHouse Security is the top choice, there are other GPS tracking providers that offer good alternatives to Verizon. Here are a few:

1. Samsara

  • Pros: Full featured and advanced telematics tools.
  • Ideal For: Enterprises that need lots of reporting and analytics.
  • Cons: Higher cost and steep learning curve.

2. Geotab

  • Pros: Highly customizable with data analytics.
  • Ideal For: Businesses that want data driven insights.
  • Cons: Complexity and higher cost for small businesses.

3. GPS Trackit

  • Pros: Cost effective, user friendly and no long term contracts.
  • Ideal For: Small to medium businesses looking for a budget option.
  • Cons: Limited advanced features vs Verizon.

4. Fleet Complete

  • Pros: Integrated tools for fleet, asset and workforce management.
  • Ideal For: Businesses that want an all in one solution.
  • Cons: Customer support and platform reliability can be spotty.

5. Azuga

  • Pros: Affordable pricing and driver safety and behavior focus.
  • Ideal For: Businesses that want safety features in their fleet management.
  • Cons: Less robust for advanced telematics.

How to Choose the Right GPS Tracking Solution

Choosing the right GPS tracking solution for your business is all about finding the right balance of features, price and ease of use. Follow these steps:

  1. Evaluate Your Business Needs: What specific tracking features do you need, real time tracking, driver behavior monitoring or advanced analytics.
  2. Set a Budget: Set your budget and see what providers offer the best bang for your buck.
  3. Evaluate Ease of Use: Choose a platform your team can get up and running without a lot of training. If you’re not sure about a platform’s ease of use, simply ask for a demo.
  4. Consider Scalability: Go with a provider that can grow with your business as your needs change. If you’re required to sign a long-term contract, be certain that you won’t be paying for a service you don’t actually need.
  5. Check Customer Support: Good customer support can make all the difference especially during setup and troubleshooting.

Why BrickHouse Security is the Best Fit

BrickHouse Security’s affordability, customization and customer support makes it the perfect choice for businesses that want a GPS tracking solution that balances quality and cost. Whether you need fleet tracking, employee monitoring or asset protection BrickHouse Security has you covered.

Plus, unlike Verizon’s contracts that can be restrictive, BrickHouse Security has flexible plans so you can scale up or down as needed. Add that to their great customer support and you have a smooth experience for any sized business.

Conclusion

Verizon GPS Tracking has some great features but it’s not the only option for businesses looking to track their fleet and assets. Verizon may be a recognizable brand, but BrickHouse Security is the #1 alternative, affordable, user friendly and highly customizable for any size business. Not to mention, our support can’t be beat.

Get started today. 

Posted by Kellie Kendall on Jan 16th 2025

Kellie Kendall

Kellie Kendall

Kellie joined the BrickHouse team in 2021 with an impressive 28-year career in sales, primarily focused on the automotive industry. Kellie brings extensive expertise and a dynamic approach to the GPS sales team. She manages key accounts, including Amazon, Nordstrom, Saks Fifth Avenue, and various law enforcement agencies, consistently demonstrating her commitment to going to bat for her customers.

Born and raised in Southern California, Kellie's vibrant and engaging personality shines in and out of the workplace. She is an avid gardener who enjoys camping and travelling, exploring new landscapes and experiences that enrich her personal and professional life. Kellie is also a proud aunt to twin niece and nephew and a devoted mother to her furry four-legged friend, Halo.

Kellie’s broad range of interests and professional acumen make her a valuable asset to the BrickHouse team. She enhances client relationships and drives successful outcomes.