Verizon Connect Alternative
Thousands of customers are looking to get away from Verizon
Frustrated with Verizon Connect Fleet? You’re not alone. Long contracts, high prices, and unresponsive support leave many businesses searching for a better option. Verizon’s solutions are often too complex and not tailored to small and medium-sized businesses.
Customer Service is a JOKE!
When i tried to cancel a subscription due to the software not wor...See more
Absolute Garbage
So far my experience with Verizon has been a nightmare. I don’t know if they’re...See more
WARNING Such a bad company
there is zero customer service, they are never available and unfortuna...See more
Worst Customer Service Ever It's Non Existent
Such shady tactics and they refuse to do anything for you.
ABSOLUTE CROOKS
I have never had such a terrible experience with a company. If I treated ev...See more
Horrible Product
Verizon is by far the worst GPS product you could possibly spend your money on.
That’s where BrickHouse Security comes in. No long-term contracts, cost-effective, and easy to use—with the highest-rated customer support in the industry. We focus on what matters to your business: reliable, customizable fleet tracking that works for you.
This guide will go over why BrickHouse Security is the #1 Verizon Connect Fleet alternative, other notable alternatives and a comparison table to help you see the differences between GPS tracking and fleet management service providers.
Why choose BrickHouse Security over Verizon Connect Fleet?
- Feature
- Verizon Connect Fleet
- Brickhouse Security
- No Long-Term Contracts
- No Long-Term Contracts
- No Long-Term Contracts
- User-Friendly Platform
- User-Friendly Platform
- User-Friendly Platform
- Responsive Support
- Responsive Support
- Responsive Support
- Cost-Effective
- no
- yes
- Customizable Feature
- Cost-Effective
- Cost-Effective
Fleet Reviews on
Terrible company,
customer service and overall company
Overall, just so terrible. Their customer service is awful. they don't listen to customer's needs and will keep renewing contracts without consent.
Pros:
Literally have nothing good to say about this company. Everything is a challenge with them and we've had them for years.
Cons:
Everything is terrible about this company... We’ve had so many major issues as well!
Verified ReviewerOwner
Transportation/Trucking/Railroad,
11-50 employees Used the software for 2+ years
Swindled,
and Hood Winked
In a word: miserable. I feel lied to, cheated, hoodwinked, etc... Their customer service system is byzantine...Avoid it all costs!
Pros:
Very little. I feel the agent that sold us our system outright lied about the features...
Cons:
I'm fighting a frustrating battle to even complete my system...it lacks real-time communication with the drivers...I cannot access video unless the truck remains on...
Nick C.CFO
Construction, 51-200 employees
Used the software for: Less than 6 months
DO NOT BUY
VERIZON CONNECT
Do not buy Verizon Connect. Stay away from this at all costs...it was a complete lie in what they offer and you will be stuck in a contract no matter what service you have..
Pros:
Nothing. Do not waste your time on buying this service.
Cons:
It is a horrible service and company to work with. See further details in the next question.
Matt R.Vice President
Chemicals, 11-50 employees
Used the software for: Less than 6 months
Biggest Customer Complaints: Why Customers Look for Verizon Connect Fleet Alternative
Billing and Cancellation Issues
Customers frequently report difficulties in canceling services, often encountering unresponsive support and unexpected charges. For instance, some have faced challenges in closing accounts, leading to continued billing despite discontinued use.
Service and Equipment Problems
Users have expressed dissatisfaction with equipment performance, such as GPS trackers and dash cameras not functioning as advertised. Complaints include devices failing to track locations accurately or not working at all.
Customer Service Challenges
Users have expressed dissatisfaction with equipment performance, such as GPS trackers and dash cameras not functioning as advertised. Complaints include devices failing to track locations accurately or not working at all.
Contractual Disputes
Some customers have reported being unaware of automatic contract renewals, leading to unexpected extensions and associated fees. This has caused frustration, especially when attempting to terminate services.
With almost 20 years of experience, BrickHouse Security has established a reputation for delivering custom GPS tracking solutions for businesses of all sizes. Here’s why it’s the best:
Cost Effective Solutions
BrickHouse Security has GPS tracking solutions at a fraction of the cost of Verizon’s. Whether you’re a small business or a mid-sized company you’ll find options that fit your budget. We’ll match any price on GPS devices and we offer multiple subscriptions and billing options that work for any budget.
Customizable Features
Fleet tracking to asset protection, BrickHouse Security’s tools are highly customizable to fit your business needs.Our fleet management platform comes with hundreds of out-of-the-box features. We can also custom-build features that yourbusiness needs.
User Friendly Platforms
Unlike Verizon’s complicated interface, BrickHouse Security simplifies things. Our platform is easy to use, so your team can get up and running without needing a lengthy training program.
No Long-Term Contracts
BrickHouse Security has flexible subscription options so businesses can scale up or down as needed without the burden of long-term contracts. Adding more vehicles to your fleet? Downsizing the number of assets you need? No matter what scale, we’re flexible.
Great Customer Support
Customer support is core to BrickHouse Security’s service. Our team works with business operators and owners like you. You’ll be up and running quickly and you’ll always be backed by our support team.
Reviews on
Great Team and Product
BrickHouse is an exceptional team providing a wonderful product and service.
Pros:
Easy to install. Easy to use. Great service.
Cons:
Nothing yet!
Scott D.Director
Construction, 1-10 employees, used the software for 2+ years
Bondsman’s eyes
Since the beginning was very smooth Solid. Very solid...when I work with we all use your product and can share viewing with each other...
Pros:
Always works. The customer support helped with one issue fantastic
Cons:
After the years of using wish has updated to newer tech tracker but there still working. Saved me at least $200k and time.
JohnBondsman in US
Legal Services, 2-10 Employees, Used the Software for 2+ years
Best Experience
The customer service is great and overall the platform is easy to use and navigate.
Pros:
Easy to use. You can watch multiple units at one time.
Cons:
When vehicles are moving, it can be hard to zoom in on the exact location.
Chris H.Owner
Farming, 1-10 employees, used the software for 2+ years
How to Choose the Right GPS Tracking Solution
Choosing the right GPS tracking solution for your business is all about finding the right balance of features, price and ease of use.Follow these steps:
Evaluate Your Business Needs
What specific tracking features do you need, real time tracking, driver behavior monitoring or advanced analytics.
Set a Budget
Set your budget and see what providers offer the best bang for your buck.
Evaluate Ease of Use
Choose a platform your team can get up and running without a lot of training. If you’re not sure about a platform’s ease of use, simply ask for a demo.
Consider Scalability
Go with a provider that can grow with your business as your needs change. If you’re required to sign a long-term contract, be certain that you won’t be paying for a service you don’t actually need.
Check Customer Support
Good customer support can make all the difference especially during setup and troubleshooting.
Other Verizon Connect Fleet Alternatives
While BrickHouse Security is the top choice, there are other GPS tracking providers that offer good alternatives to Verizon. Here are a few:
Cons:
Full featured and advanced telematics tools.
Pros
Higher cost and steep learning curve.
Cons:
Complexity and higher cost for small businesses.
Pros
Highly customizable with data analytics.
Cons:
Limited advanced features vs Verizon.
Pros
Cost effective, user friendly and no long term contracts.
Cons:
Customer support and platform reliability can be spotty.
Pros
Integrated tools for fleet, asset and workforce management.
Cons:
Less robust for advanced telematics.
Pros
Affordable pricing and driver safety and behavior focus.
Why BrickHouse Security is the Best Fit
BrickHouse Security’s affordability, customization and customer support makes it the perfect choice for businesses that want a GPS tracking solution that balances quality and cost. Whether you need fleet tracking, employee monitoring or asset protection BrickHouse Security has you covered.
Plus, unlike Verizon’s contracts that can be restrictive, BrickHouse Security has flexible plans so you can scale up or down as needed. Add that to their great customer support and you have a smooth experience for any sized business.
Conclusion
Verizon GPS Tracking has some great features but it’s not the only option for businesses looking to track their fleet and assets. Verizon may be a recognizable brand, but BrickHouse Security is the #1 alternative, affordable, user friendly and highly customizable for any size business. Not to mention, our support can’t be beat.
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